Subash has been very helpful in multiple ways:
1) always responsive and attentive to our enquires. Frankly speaking before we started we had no idea how different these various travel agents are, but comparing the answers we can quickly tell Subach is the kind that truly care clients’ experience
2) actively seeking solutions for issues encountered during the trip. We originally got second flight to Lukla however weather wasn’t good and Lukla airport was closed. We were quite frustrated as the weather on day 2 wasn’t promising either. Subash got us a) third flight on Day 2 + b) helicopter as backup. In the end we flew to Lukla by heli and we were the very few tourists flew over that day (enjoyed the very quiet trekking as well)
Basu is our guide throughout the trip. He is energetic, attentive, experienced and very pleasant to walk along with.
1) Basu is flexible, meaning he tries to bring about the best experience to his customers without sticking strictly to the original plan. During our trecking, multiple issues happened including flight change and sickness etc and he was able to adjust our schedule accordingly (and also fully listens to what we want)
2) Basu could come up with ways (that seems to me innovative and don’t see others adopting). For instance I god a bad cold and was very weak to walk the way to Pheriche and Basu got me a horse! When I got health checkup in the Pheriche hospital (without wasting energy climbing for 2 hours), I recovered much faster
We appreciate excellent arrangement made by Subash and enjoyed very much the accompany of Basu (together with our porters). We would definitely recommend Exciting Nepal to anyone who would be interested in selecting a travel agency while in Nepal